FAQ
Frequently Asked Questions
1. What sizes do you offer?
Our products are available in standard sizes. Detailed size charts can be found on each product page.
2. How long does shipping take?
Within Germany, delivery time is approximately 5–10 working days.
3. Which countries do you deliver to?
We currently deliver within Germany and selected EU countries.
4. Can I track my order?
Yes, you will receive a tracking number via email after shipping.
5. Which payment methods do you accept?
We accept credit cards, PayPal, Klarna and Sofortüberweisung.
6. Can I return my order?
Yes, you can return unworn items within 14 days. You can find all the details in our cancellation policy.
7. How sustainable are your products?
We attach great importance to durable materials and responsible production.
8. Are there any discounts or promotions?
As part of our SPORT NATIVE™ community, you will receive exclusive offers via the newsletter.
9. How do the products fit?
Our sportswear runs true to size. If you're between sizes, we recommend the larger size.
10. How can I contact customer service?
Simply write to us using our contact form or directly to kontakt@sportnative.de .